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Step 5: Make the SD-Clarity Connector form available to Harvest CM Workbench users

You must make the SD-Clarity Connector form files available to all Harvest CM Workbench users through email, a shared network location, or some other method. Users can then copy the files to their local folders.

To use the Service Desk Clarity Connector lifecycle template and the Service Desk Clarity Connector Request for Change form, Harvest CM Workbench users must copy the following files to the Harvest Forms folder on their local computer:

Note: By default, the Harvest Forms folder is C:\Program Files\CA\AllFusion Harvest Change Manager\Forms.