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Fault Handling: CA Clarity PPM to Harvest

The following table contains errors you might come across during the connection of CA Clarity PPM and Harvest and how Harvest handles them.

Fault

Action

Resolution

Harvest User ID does not match CA Clarity PPM Resource ID

The Assigned To field is left empty.

The Harvest manager must manually assign the Harvest package.

Resource ID not found

The Assigned To field is left empty.

The Harvest manager must manually assign the Harvest package.