When you create Harvest packages using CA Clarity PPM or Service Desk, a Service Desk Clarity Connector Request for Change form is created that is associated to the package. Some of the form tabs-Origination, Service Desk, and CA Clarity PPM-are specific to the connection and are pre-populated with read-only information that is brought over from Service Desk and CA Clarity PPM. To view the specific fields that are mapped, see the appendix "Field Mappings."
To access the form associated to the package
From the list, expand the Harvest package to show the form associated with the package, and click the form. The Request For Change form opens in the right pane.
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