How to Manage Incidents › View a List of Your Incident Notifications

View a List of Your Incident Notifications

As an IT analyst, you can receive notifications when an IT manager assigns you work on an incident. The method of receiving notifications depends on the assigned user personal notification settings.

Follow these steps:

1. Open Home, and from Personal, click Organizer.

   The Action Items portlet displays with other portlets.

2. Click Notifications.
3. In the Show field, select Incidents.

   The number of incident notifications you have received are displayed.

4. Click the Incidents link in the portlet.

   The notifications page appears.