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How to Create CA Clarity PPM Connector Alerts

Create new alerts using the following steps:

  1. Identify the CA Clarity PPM object properties that trigger the alert.
  2. Define all possible values for the properties.

    See the CA Clarity PPM XML Open Gateway Developer Guide for more information.

  3. Determine how the properties map to the USM alert.
  4. Create an alert entry for each possible value.