Once a change request is resolved, change its status to "Closed", and enter a final resolution for the request. A detailed resolution can help recall the outcome of a request when planning or approaching future projects.
Follow these steps:
The change request main page appears.
Specifies the status of the change request.
Values: Open, Work in Progress, Closed, or Resolved
Default: Open
Required: Yes
Select "Closed" as the status.
Enter the reason for the requested change.
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