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Close Change Requests

Once a change request is resolved, change its status to "Closed", and enter a final resolution for the request. A detailed resolution can help recall the outcome of a request when planning or approaching future projects.

Follow these steps:

  1. Open the change request required to be closed.

    The change request main page appears.

  2. In the General Properties section, complete the following field:
    Status

    Specifies the status of the change request.

    Values: Open, Work in Progress, Closed, or Resolved

    Default: Open

    Required: Yes

    Select "Closed" as the status.

    Reasons

    Enter the reason for the requested change.

  3. Save the changes.