BRM Accelerator Setup › How to Set up BRM with Required Attributes › Service Object

Service Object

Set up the following fields for the service object using Studio:

Service Type

The type of service. Add the field to the service properties page. The service types are defined in a lookup table that includes the following values by default:

• Infrastructure
• Maintenance
• Mission Critical
• Revenue Generation Support

Note: The Service Type field is a standard search field. You can use this field to search on services by their type attribute.

Business Alignment

Add the Business Alignment field to the service properties page. The page indicates how well the service aligns to the business goals of the organization. The field takes a numerical value from 1 to 100. The standard stoplight is named “Alignment”. The Alignment stoplights indicate the following:

• Red. The value in the Business Alignment field is between 0-33.
• Yellow. The value in the Business Alignment field is between 33-66.
• Green. The value in the Business Alignment field is between 66-100.