Managing Services › Main Properties (Service) › Incidents (Service) › View and Manage Incidents (Service)

View and Manage Incidents (Service)

Use the incidents page to view a list of incidents associated with the service. From the incidents page, you can:

• Create new incidents.
• Reassign selected incidents.
• Convert incidents into tasks or projects.

See the Demand Management User Guide for more information.

Follow these steps:

1. Open the service.
2. Open the Properties menu, and click Incidents.

   The properties page appears.

3. View the list of service incidents associated with the incident.