System Administrator Scenarios › How to Customize the Actions Menu › Create an External Link Option

Create an External Link Option

Create an external link to let a user navigate to an external URL outside of the product. The external link object action displays in a pop-up page.

Follow these steps:

1. Open Administration, and from Studio, click Objects.
2. Open the object and click Actions.
3. Click New.
4. Complete the requested information. The following fields require explanation:

   Type

   Specifies the type of action.

   Select External Link.

   Scope

   Specifies whether an action is global or limited to a specific instance.

   Values:

   • Global—Allows the user to run the action without having to select a specific instance. This option also makes the action available to be added to any view within any object and to the Home menu.
   • Instance-specific—Allows the user to select a specific instance before running the action. An instance-specific action can only be added to the views for the object under which the action was created. Instance-specific actions cannot be added to the Home menu.

   Enter URL

   Defines the URL that appears on the Actions menu. For example: http://support.ca.com/.

5. If you selected instance-specific for the scope, complete the following fields in the Define URL Arguments section:

   Number of Arguments

   Specifies the number of arguments (name+value pairs) to be included as parameters. Select a number to indicate how many name+value pairs that you want to include. The name+value pairs are appended to the end of the URL. Name+value pairs are separated by an ampersand (&). The values are URL-encoded when they are appended to the URL.

   Argument #

   Indicates the name in the name+value pair that is used as a parameter for an external link option. Enter a name.

   Argument # - Value

   Indicates the value in the name+value pair that is used as a parameter for an external link option. Select an option to indicate whether the value is a constant or an instance-specific value, and provide the value. Select an object attribute for the instance-specific value. The attributes listed in the drop-down list are associated with the object on which the option is being created.

6. Save your changes.

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