Incidents › Incidents Overview › How to View and Manage Incidents

How to View and Manage Incidents

Use the Incident List page to view incidents assigned to you, reported by you, or reported by others.

From the Incident List page, you can do the following:

• Log new incidents.
• Assign resources to incidents.
• Modify contact information.
• Set the incident priority.
• View project and task associations.
• Add incident notes.
• Convert Incidents in to planned work.

Follow these steps:

1. Open Home, and from Demand Management, click Incidents.

   The list page appears.

2. Open the following menus to view particular incidents:
   • Assigned to Me
   • Reported by Me
   • Reported by Others

More information:

Types of Incidents

View Newly Assigned Incidents