Setup and Installation › How to Set up Remedy for Connection to CA Clarity PPM › Define the Web Service Query Filter Criteria

Define the Web Service Query Filter Criteria

Follow these steps:

1. Open the Remedy Administrator.
2. Click Input Mapping.
3. On the right panel, click on the root node, select New, and then Element.

   A new node called element appears.

4. Click the element node.

   The node opens.

5. In the Name field, enter Filter.
6. Look in the Object Properties window to make sure that the data type for this element is string (the default value).
7. Right-click the Case_ID element and select Cut to remove it.
8. Click OK.

   The input mapping window opens.

9. On the Operations List, define the following field:

   Qualification

   Enter XPATH(/ROOT/Filter), where XPATH(/ROOT/Filter) is a fully dynamic qualification filter that allows the service client (CA Clarity PPM) to filter on any field.