How to Process Chargebacks › Department Recovered Costs › View Recovery Statement Summaries

View Recovery Statement Summaries

You can view a recovery statement that summarizes all your incurred costs, recovered costs, and credits for each investment.

Follow these steps:

1. Open Home, and from Organization, click Departments.

   The list page appears.

2. Click a department link to open the department.

   The properties page appears.

3. Click Recovery Statement.

   The department recovery statement appears.

4. Filter for recovery information as needed.

   A list of investments owned by the department appear.

5. Review with the following information:

   Investment

   Displays the name of the investment owned by this department and offered as a service to other departments.

   Type

   Indicates if the investment is a service or some other type of investment.

   Incurred Cost

   Displays the total cost incurred to-date by this investment that was charged to other departments. Click this value to drill down to view transaction details.

   Recovered Cost

   Displays the total charges approved to-date by departments charged for this investment. This amount represents the total costs recovered to-date by this department. Click this value to drill down and view transaction details.

   Recovery Variance

   Displays the difference to-date between incurred costs and recovered costs. This amount represents the total amount this department is expecting to recover.

   Credits

   Displays the total possible credit this department can receive. Click this value to drill down to view transaction details.

   Credits Variance

   Displays the difference to-date between recovered costs (approved) and total credits (approved and unapproved).