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When you add resources to the project team of the integrated CA Clarity PPM project, new accounts are created for users without Salesforce.com accounts. The resources are added as CA Clarity Agile users. Resources with existing Salesforce.com user accounts are added as CA Clarity Agile users and linked to the CA Clarity PPM project.
The employee number and email address for a resource is used to determine whether a Salesforce.com account exists for that resource.
When you mark a resource as inactive in CA Clarity PPM, the mapped Salesforce user also becomes inactive.
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