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Resource Mapping

When you add resources to the project team of the integrated CA Clarity™ PPM project, new accounts are created for users without Salesforce.com accounts. The resources are added as CA Clarity™ Agile users. Resources with existing Salesforce.com user accounts are added as CA Clarity™ Agile users and linked to the CA Clarity™ PPM project.

The employee number and email address for a resource is used to determine whether a Salesforce.com account exists for that resource.

When you mark a resource as inactive in CA Clarity™ PPM, the mapped Salesforce user also becomes inactive.