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General Usage Best Practices › Update Catalog with a Published PTF

Update Catalog with a Published PTF

You can use CA CSM to retrieve a particular maintenance solution published on the CA Support Online website. Use this procedure when you need to retrieve an individual PTF for a product release and not all available packages.

Follow these steps:

  1. Navigate to the Products tree on the Products tab, select the product and release, right-click, and select Add External Maintenance.

    The Add External Maintenance dialog appears.

  2. Select the Solutions option button.

    The Solutions field appears.

  3. Enter a maintenance name such as RO01111 in the Solution field, and click OK.

    CA CSM starts a task to retrieve the solution.

  4. When the task completes, click Refresh.

    The Software Catalog displays the new maintenance, and it is now downloaded and ready for processing.

Business Value:

Using this best practice can help save you time when you are retrieving published PTFs individually.

Additional Considerations:

The Add External Maintenance operation retrieves one solution at a time.