Manage FIXCAT Maintenance

You can select and install maintenance for your products based on FIXCAT using CA CSM.

You can run FIXCAT processing in one of the following modes:

Online – CA CSM connects to the CA Support Online website and uses data available online to install FIXCAT maintenance. This is the default mode.
Note: Before you start, verify that you have a CA Support Online account to be able to download HOLDDATA. You can verify it on the System Settings, Software Acquisition page.
Offline – CA CSM does not connect to the CA Support Online website. CA CSM uses data that is already in the software catalog and in the SMP/E environment.

Follow these steps:

Click the SMP/E Environments tab.
A list of SMP/E environments in CA CSM appears.
Locate the SMP/E environment whose products you want to apply FIXCAT maintenance to. Click the Actions drop-down list to the right of the SMP/E environment, and select Update Using Fix Categories.
The Fix Category wizard opens to the Introduction step.

Note: If you select an SMP/E environment being used in CA CSM by another user, a notification message appears. You are prevented from performing any actions on the SMP/E environment. You can either wait until the notification message disappears and the SMP/E environment becomes available, or click Cancel to select another SMP/E environment.
Follow the instructions on the wizard to navigate through the wizard steps.
When you are on the Summary step, review the summary and click Execute.
A dialog that shows the progress of the task opens. When the task completes, you can click Show Results on the Progress tab to close this dialog. The task output browser opens and you can view the action details. Click Close to close the task output browser.

Note: While a task is in progress, you can perform other work. You can click Hide to exit the dialog and view the task status later on the Tasks tab.

The FIXCAT maintenance task completes.