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Error and Null Nodes in Metrics Panel for CA Chorus for Security and Compliance Management
Symptom:
For CA Chorus for Security and Compliance Management, you may experience the following issues:
- I am seeing a null node in the Metrics panel resource list and in the Investigator trees. If I select the null node or its children nodes, an error appears.
- When I try to select a Security resource in the Metrics panel, the Security drop-down list is empty and an error appears.
Solution:
The Time Series Facility (TSF) Server was down during or after the CA Chorus Application Server startup.
Follow these steps:
- Verify that the TSF Server (CHORNTSF) is started. If it is stopped, restart it.
- If restarting the TSF Server did not resolve the issue, recycle the CA Chorus Application Server.
- If the problem persists, contact CA Support.
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