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Error Encountered While Querying Time Series Facility

Symptom:

I am seeing the following error messages in the server.log:

1 [TSFException]ETJTS293E error encountered attempting to query Time Series Facility (TSF) for entityValueListQuery (Storage,CATALOGJ,0,CATALOGJ_SYSPLEX,0,interpretive,standard,interpretive,interpretive,[0={count=1,qualEntry[0={qualType=noqual,qualValue1=,qualValue2=}]},1={count=1,qualEntry[0={qualType=noqual,qualValue1=,qualValue2=}]}]), query aborted.

2 [TSFException]ETJTS281E error encountered attempting to query the TSF on port 20000 host 127.0.0.1, query aborted.

Solution:

ETJTS293E indicates that the query from the CA Chorus Application Server to the TSF failed for a query request of the storage data. To understand the reason completely, we would need the previous messages in the CA Chorus Application Server log. The most common problem is that the TSF region was not up when the CA Chorus Application Server was started. So, the TSF metadata did not load. 

Restart the TSF region, and then restart the CA Chorus Application Server.