Introduction › Security Knowledge Center Best Practices

Security Knowledge Center Best Practices

The Knowledge Center is the repository for all CA Chorus documentation. The Knowledge Center includes online help and guides from CA, user-generated documentation, and links to third-party content. Links to relevant topics appear in the Knowledge Center window when you click the online help icon or by searching. When you request online help, the search engine finds topics that are focused on the task you are performing. The engine also searches based on your location in the interface. This information appears in the Knowledge Center window and is updated whenever you refresh the window or click the online help icon.

We recommend that you add security-specific documentation to your Knowledge Center. For example, you could add the documentation that is associated with a specific release of IBM z/OS. This best practice helps ensure that your security administrators have accurate and current security information that is related to the z/OS operating system.

Note: For the steps to index content, see the CA Chorus Product Guide.

We recommend that you add the following content to your Knowledge Center:

• CA Customer Value Program reports. For more information, see http://ca.com/support.
• IBM Introduction and Release Guide for your supported z/OS versions.
• IBM z/OS glossaries.
• IBM RACF documentation set, if you are using it with this product.
• Security best practices for your site.

We also recommend that you configure your search settings so that only CA back-end product content specific to your role appears in Knowledge Center results. Implementing this recommendation can improve the relevance of search results. For the configuration steps, see the CA Chorus Product Guide.