Troubleshooting › Cannot see any nodes after clicking on the LDAP node

Cannot see any nodes after clicking on the LDAP node

Symptom:

After I click an LDAP node in the Compliance Policy or Security Administration interfaces, I cannot see a navigation tree.

Solution:

This error occurs when the tree location path in the configuration file does not match the default location. Confirm that the path matches the following default values:

• Security Administration:
  • Open the acf2_config.xml file located in INSTALL_DIR/configdir and confirm that the path matches the following line: <xmlfile>conf/esm/acf2/acf2tree.xml</xmlfile>.
  • Open the tss_config.xml file located in INSTALL_DIR/configdir and confirm that the path matches the following line: <xmlfile>conf/esm/tss/tsstree.xml</xmlfile>
• Compliance Policy Administration:
  • Open the cmgr_config.xml file located in INSTALL_DIR/configdir and confirm that the path matches the following line: <xmlfile>conf/cmgr/cmgrtree.xml</xmlfile>.