Previous Topic: Configure the Adapter ServersNext Topic: How to Upgrade CA Business Service Insight

CA Business Service Insight Installation Guide › How to Install CA Business Service Insight to Provide High Availability › Complete the Installation

Complete the Installation

To ensure that CA Business Service Insight operates without errors, complete the installation.

Follow these steps:

  1. Log in to the CA Business Service Insight website.
  2. Verify that the hours offset matches the time zone that you select.
  3. Verify that the dates for daylight savings match your location.
  4. Click Administration, Site Settings, Advances, and update the following parameters:

Configuration Folder

Parameter

Value

ACE2

ACE2 Server

The shared address of the application server.

Default: bsiapp

Adapter Wizard

Adapter Listener Address

The shared address of the application server.

Default: bsiapp

Dashboard, Addresses

Dashboard Servive URL

The shared address of the application server.

Default: bsiapp

Dashboard, Current Status related settings
  • URL of the remote current status listener
  • Dashboard Engine listener address

    Note: Update these parameters on Windows Server 2008 R2 only.

The shared address of the application server.

Default: bsiapp

Queues
  • Current status MSMQ machine
  • Dashboard MSMQ machine
  • Default MSMQ machine

The shared address of the application server.

Default: bsiapp

Reports

Booklet Path

Note: By default, you cannot edit the Booklet Path in the GUI. Update the parameter in t_system_configurations or set Changeable_in_gui to Y.

Location of shared storage folder/Booklet Path

SMI Application Server

SMI Application Server Host

The shared Tomcat network IP Address on application server.

System

Web Server

The Web NLB address.

(Optional) Update the Proxy Prefix

To support requests that the reverse proxy forwards to the CA website, enter the prefix string as the ProxyPrefix key value in the web.config file in AppSettings section. The prefix string is configured to route the request to the CA website in the proxy configuration.

  1. Verify that the website is routed correctly to the reverse proxy. Verify that the proxy value is spelled correctly and is entered between the two slashes ("/prefix/").

    For example, if the prefix mapped to the CA website is “ca” update web.config as follows:

    <appSettings>
<add key="ProxyPrefix" value="/ca/" />
</appSettings>

    If the ProxyPrefix key does not exist, or if its value is an empty string, the website functions in normal mode.

  2. Add a header to the proxy configuration. Use the following header key: 
    "X-Forwarded-CA-Oblicore-Proxy"