Installation Guide › Important Information for Windows 2008 Server R2

Important Information for Windows 2008 Server R2

This document contains important information regarding this release and contains the following topics:

• Prerequisites

This section contains the following topics:

Installation and Regional Settings

Prerequisites

Installation and Regional Settings

In some cases, regional language settings other than English sometimes change certain installation commands and disrupts the installation.

When your regional language setting is not English you must temporarily change your regional settings to English (USA) and adhere to the following installation sequence.

1. Before installing CA Business Service Insight, change your regional settings to English (USA).
2. Install according to the procedures described in this Guide.
3. Reboot.
4. Revert to your local regional settings.
5. Reboot.
6. Use CA Business Service Insight

Prerequisites

This section lists the prerequisites that must be in place before beginning installation of CA Business Service Insight [assign the version number for your book] on Windows 2008 Server R2.

Install and Configure Internet Information Services (IIS)

Install Internet Information Services (IIS) version 7.5 on the Web Server before installing CA Business Service Insight 8.1.1 Use all IIS Configuration prerequisites (refer to the IIS website).

IIS Configuration

Install the following role services for Web Server IIS Role Services.

• Common HTTP Features
  • Application Development
  • ASP
  • ASP.NET
  • COM+
  • Default Document
  • Directory Browsing
  • HTTP Errors
  • ISAPI Extensions
  • ISAPI Filters
  • .NET Extensibility
  • Static Content
• Health and Diagnostics
  • Request Filtering
  • Management Tools
  • IIS Management Console
  • IIS 6 Management Compatibility
    • IIS 6 Metabase Compatibility
    • IIS 6 WMI Compatibility
    • IIS 6 Scripting Tools
    • IIS 6 Compatibility Management Console