Installation Guide › Typical Installation From Scratch › Installation Dialog Boxes › Install CA Business Service Insight Servers

Install CA Business Service Insight Servers

This section describes the steps required to install CA Business Service Insight from scratch.

Important: In 1-tier installations, Windows, Oracle Server, and Oracle client must be 32-bit. Do not use any 64-bit version of the applications. Oracle Server must be version 11.2.0.3.

Notes:

• If you are not going to create a database automatically, see Create Database Manually (Optional).
• Use the typical installation procedure unless want to distribute your system to four or more servers or if CA Support recommends this option.
• Use these instructions on each server.

Follow these steps:

1. From the server directory, double-click Cloud_Insight_Server_[assign the version number for your book].exe.

   The Select Language dialog opens.

2. Select the installation language and click OK.

   When required applications are required for installation to proceed, they are listed in the next dialog.

3. Click the Install button to install the required programs automatically.

   The Installation Wizard displays.

4. Click Next to proceed.

   The End User License Agreement window opens.

   The Welcome window opens.

5. Click Next.

   The End User License Agreement window opens.

6. Read the agreement. If you agree, then select "I accept the terms of the license agreement" and click Next.

   The Organization Information window opens.

7. Enter your organization name. If your organization name contains special characters (for instance, &), add the ^ character before each special character. For instance, AB&C is referred to as AB^&C).

   Note: Do not use double-byte characters here.

8. Click Next.

   The Setup Type window opens.

9. Select Typical and click Next.

   The Destination Folder window opens.

10. Click Browse to open the select/create destination folder dialog.
    1. Select or create a destination folder and click Next.

       The Select Features window opens.

    or

    1. Click Next to use the default destination folder.

       The Select Features window opens.

11. Select the installation features you require (from Database, Application, Web) and click Next.

    Note: From this point forward, only dialog boxes related to the features you select will open. Dialog boxes will not open if the associated features have not been selected. For example, if you have not selected the Database feature, the Database Creation dialog will not open.

1. For the Logon Information dialog, enter the User account to be used by CA Business Service Insight.
   1. Click the New User button to open a dialog to create a new user, click Next and enter information as needed.

   Note: Record the information entered for future reference.

2. For the Database Creation dialog, enter the required information for all fields and click Next.

   The Start Copying Files dialog opens.

3. Enter the or browse to the location / path of the Third Party CD and click Next.

   Note: If JBoss is already installed and you install a new version, installation overwrites the environment variable "JBOSS_HOME". The environment variable points to the new JBoss after installtion.

   Note: When components from a previous JBoss version are detected, you are prompted to select the checkbox and enable Installation to clean them up.

   1. To clean up Select the checkbox and click Next.
   2. To proceed without cleanup, check Next.

   Installation installs JBoss and displays the Current Settings when complete.

4. Review the settings (Current Settings) that were made so far. To change any of the previous settings, click Back.
   1. To cancel the installation, click Cancel.
   2. Otherwise, click Next. The Setup Status window opens and the installation begins.

   Note: The installation continues for several minutes, please be patient.

5. For the database, follow the instructions in the command line window.

   Note: The database installation continues for several minutes, please be patient.

   A window opens when the installation finishes confirming a successful installation.

6. Click Finish to restart the computer at the prompt (Yes is the default).

   The system restarts.

Note: If you select Custom, the Destination Folder window opens. Proceed with the Custom Installation procedure or press Back to return to the previous dialog box..