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Number of Servers (Topology)

CA Business Service Insight [assign the version number for your book] can be installed in topologies of one, two, three, and four or more servers as detailed in the Topology table.

Notes:

Before installation, use this table to determine the installation sequence for the number of servers (topology) you intend to use.

Topology Type
(Number of Servers)

Description

Installation Sequence (for each server)

One server

Database, Application, and web components are installed on same server.

Run Cloud_Insight_Server_[assign the version number for your book].exe on this server.

Two servers

Distributed on two servers:

  • First server: Database component
  • Second server: Application and web components

Installation from scratch:

  • Create database on the database server.
  • Install application and web servers.

Three servers

Distributed on three servers:

  • First server: Database component
  • Second server: Application component
  • Third server: Web component

Installation from scratch:

  • Create database on database server.
  • Install application server.
  • Install web server.

Four or more servers

Distributed on four or more servers:

  • First server: Database component
  • Second server: Application component
  • Third server: web component
  • Four or more servers: Additional application components

Installation from scratch:

  • Create database on database server.
  • Install application servers.
  • Install web server.
  • Install additional application components.

64-bit Server Limitation

Important: Oracle 64-bit servers are not supported on single tier installations.

Important: In 1-tier installations, Windows, Oracle Server, and Oracle client must be 32-bit. Do not use any 64-bit version of the applications. Oracle Server must be version 11.2.0.3.

Follow these steps:

  1. Install an Oracle 32-bit client to a new Oracle home. Refer to the Oracle website for instructions.
  2. Copy the directory (located in BSI main installation CD) "\Server\program files\CA\Cloud Insight\Setup\InstallDB" to the database server.
  3. Open the file “start_parameters.ini” in edit mode.

    The file contains this list of parameters at the top of the file under the heading [DataBaseDetailes].

    Verify that the parameter values are the same as in the list, here, in these instructions.

  4. Verify that the ORACLE_HOME parameter is set to the oracle_home of the server you will be using when installing the actual Insight database instance (not the oracle_home you will be using for client components).
  5. Make any necessary changes to the above, then save the file and exit.
  6. Double-click the file "Main.bat".

    A command prompt window displays showing the "Main.bat" parameters and their values. Verify that all parameters are correct.

  7. Enter "Y" to begin the installation.

    Note: If you need to change the parameter values, click N to abort; make the necessary changes and restart the installation.

  8. After the database Installation finishes, perform a Custom installation of CA Business Service Insight. Select only the Application components and the web components; do not select Database components.
  9. When a message appears and states that more than one Oracle exists, select the correct Oracle SERVER home.
  10. Continue the installation.
  11. Verify the Oracle client path.
    1. Go to My Computer, right-click Properties, Advanced System Settings, Environment Variables. Go to the System Variables panel, locate the Path and click Edit.
    2. Verify that the Oracle client path comes before the database path, then click Save.

Important: Do not select the database components.