Database Server Prerequisites

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Database Server Prerequisites


RDBMS Vendor/ Database	Database Version/ Edition	Database Software Version	Platform	Character Set
Oracle







	Oracle 10 Standard, Enterprise, or RAC	10.2.0.5	Oracle certified operating system	AL32UTF8 WE8MSWIN1252
	Oracle 11 Standard, Enterprise, or RAC	11.1.0.7	Oracle certified operating system	AL32UTF8 WE8MSWIN1252
	Oracle 11 Standard, Enterprise, or RAC	11.2.0.3	Oracle certified operating system	AL32UTF8 WE8MSWIN1252

The minimum required database, version, character set, server prerequisites are listed in the table on this page.

The database installation scripts were tested on the following platforms:

Microsoft Windows 2003 (32-bit and 64-bit).
Microsoft Windows 2008 (32-bit and 64-bit).
Microsoft Windows 2008 R2 Enterprise edition SP1 (64-bit).
Unix-Sun Solaris 10.5.
Linux
** Note: Tested on Microsoft Windows 2003 only.

Important: In 1-tier installations, Windows, Oracle Server, and Oracle client must be 32-bit. Do not use any 64-bit version of the applications. Oracle Server must be version 11.2.0.3.

Notes:

Before you install CA Business Service Insight, ensure that the Oracle server, Oracle client and the database connection configuration components such as TNSnames.ora, listener.ora, are installed and configured correctly. Then establish a connection to the database using OLEDB and verify that the listener is configured to recognize the instance you are creating.
- TNSnames.ora must be present on all CA Business Service Insight servers
- Listener.ora must be present on the CA Business Service Insight DB server.
Install the Oracle client for Windows, 32-bit, even when the server (specifically, the OS of the machine on which the database instance resides ) is 64-bit.

Note: For new databases you can select AL32UTF8 or WE8MSWIN1252. We highly recommend using the AL32UTF8 character set as AL32UTF8 enables you to store non western European characters. AL32UTF8 requires more space

Note: Installing the database on other platforms sometimes requires adjustments in the scripts.

Additional Database Server Prerequisites

Your database server must have at least 10 GB of free space available before beginning the installation process.

Important: The database server must have sufficient free space available to complete the installation and fully install the database.

For more information about Oracle supported platforms, see Oracle online documentation at http://www.oracle.com/technology/documentation/index.html.