User Guide › Administration › User Management › Manage Users › Activating a User

Activating a User

The default status of each new user is Active. If the status was changed to inactive, that user cannot access CA Business Service Insight.

To activate a user

1. Click next to the name of the user you want to activate.

   The User Details page opens.

2. Select Active, from the User status drop-down list.

   This user is now active and can access CA Business Service Insight.

   Note: You can deactivate a user by selecting Inactive in the User status drop-down list.