User Guide › Service Level Management › Contracts › Metrics › How to Configuring Metric Properties › Customize an Objective Statement

Customize an Objective Statement

Objective statements can be modified in the Objective Statement tab. The top part of the Objective Statement tab is called the Objective Statement Text Box and is equipped with a rich text format editor that enables the user to enter rich text information. The Objective Statement tab also includes two subtabs, the Fields subtab and the Parameters subtab.

Follow these steps:

1. In the All Metrics page Objective Statement tab, modify the fields and parameters.
2. Modify the objective statement in the Objective Statement Text Box by clicking the fields and parameters. Modifiable fields and parameters are underlined. Non-modifiable texts display in green.
3. In the Field subtab:
   • Click next to the field you want to add. The field is added to the Objective Statement text box.

     Note: Both modifiable and non-modifiable can be added to the Objective Statement text box. When available, select the desired variable for the field you want to add to the structure and then click .

   • In the Parameters subtab, click to add the parameter to the Objective Statement text box.

     Note: Parameters can be exported to booklets.