User Guide › Design › Template Libraries › Service Level Templates › Duplicate a Service Level Template

Duplicate a Service Level Template

An existing Service Level Template can be duplicated thereby creating a new Service Level Template.

When duplicating a Service Level Template, attachments designated as Service Level Template specific are not duplicated.

Follow these steps:

1. In the Service Level Templates page, click next to the Service Level Template you want to duplicate and select Duplicate.

   The Service Level Template Details page opens.

2. Enter the name of the new Service Level Template.
3. Modify parameters as necessary.
4. Click Apply.
5. Modify parameters in all tabs as necessary.
6. Click Save.