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Client Software Prerequisites

The Client prerequisites are listed in this table.

OS Platform

OS Version

Patch Level / Version

Microsoft

Microsoft Windows XP SP3 (32-bit version only)

SP3

Microsoft Windows Vista (32-bit version and 64-bit versions)

 

Microsoft Windows 7 (32-bit version and 64-bit versions)

 

Microsoft .NET Framework 4 Runtime.

This .NET framework is required to create booklets using the Microsoft Word 2010 add-in. The add-in appears as a tab in the ribbon and enables you to create templates in .docx format and to use the predefined tags to design templates.

In addition, there is an enhancement to the metric Notes in the CA Business Service Insight web system. You can edit metric notes in MS Word and save it as a document. You can then upload it to the system as metric notes. This option is configurable by the administrator.

For more information about .Net 4, see the Microsoft website.

 

 

Microsoft Office web Components 2003
For more information about Microsoft Office Web Components, see the Microsoft website.

Version 10 or higher.

 

Microsoft Silverlight

Microsoft Silverlight is a free .NET Framework plug-in for creating interactive user experiences.

Note: .NET 4.0 is required for Microsoft Word booklet plug-ins.

For more information about Silverlight and its installation, see the Microsoft website.

Version 3.5 sp1or higher.

Adobe

Adobe Flash Player. For more information, see the Adobe website.

Version 8 or higher.

Java

JRE (Java Runtime Environment) 1.4.2.3
For more information about Java Runtime environment, see http://java.com/en/download/help/sysreq.xml.

Version 1.4.2.3 or higher.