The following list contains concepts and terms that may be useful if you are using a [set value for the rose variable at the book level] connector for the first time:
Connectors are the links from [set value for the rose variable at the book level] to external products, referred to in this document as domain managers. Each connector retrieves information from its domain manager and transmits the information through the connector framework to [set value for the rose variable at the book level] and any consuming product for visualization and analysis. Connectors can also perform operations on data in the source domain manager. [set value for the rose variable at the book level] connectors use a unified connector framework to enable integration with multiple consuming products.
Consuming products leverage the [set value for the rose variable at the book level] platform to display and manage data from connectors in a specific context. For example, CA Service Operations Insight ([set the varname value at the book level]), formerly CA Spectrum Service Assurance, fully consumes the [set value for the rose variable at the book level] platform to display all [set value for the rose variable at the book level] data in the context of business services or cross-domain event and alert management. [assign the value for pam in your book] can consume content from [set value for the rose variable at the book level] connectors for use in process workflows.
The Unified Service Model (USM) is a schema of common object types and properties to which data from all connectors is converted. The USM schema enables analysis of abstracted data from all domain managers in a common interface with identical formatting.
Configuration items (CIs) represent IT elements managed by a domain manager. Each CI belongs to a type (defined in the USM schema) such as ComputerSystem, Database, Process, Relationship, and so on. Connectors transform managed objects from domain managers to adhere to the USM schema and import the objects into [set value for the rose variable at the book level] as CIs.
Services represent discrete business functions that can contain CIs managed by multiple domain managers. For example, a payroll service may contain a user store managed by a security product, batch jobs managed by a mainframe product, a router managed by a network product, applications managed by an application management product, and so on. A Service is a unique CI type in USM that uses relationships to connect associated CIs.
Alerts are fault conditions reported by the integrated domain manager. Each alert is associated with a CI and contains properties such as severity, a summary of the condition, and when the condition occurred.
Outbound from connector operations are operations that a connector invokes to import data from domain managers into [set value for the rose variable at the book level]. All connectors support outbound from connector operations.
Inbound to connector operations invoke changes in the domain manager data store as a result of changes to the imported data in [set value for the rose variable at the book level]. For example, CI reconciliation in [set value for the rose variable at the book level] can change the values of CI properties. Connectors that support inbound operations can then enact that change in the source domain manager so that its data matches the reconciled data. Or if a CI is deleted in a domain manager that [set value for the rose variable at the book level] defines as a source of truth, connectors that support inbound operations can delete the CI in other domain managers with a record of that CI.
Custom operations are operations that a connector can invoke to implement domain manager functionality that may be beneficial to a wider range of domain managers integrated through [set value for the rose variable at the book level]. For example, a connector for an incident management product could implement a custom operation to create an incident for an alert on a CI managed by multiple domain managers.
Note: For more concepts and details, see the [set value for the rose variable at the book level] documentation. For information about how [set value for the rose variable at the book level] data is managed in consuming products, see the consuming product documentation.
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