Existing incentive metrics can be duplicated in the same contract. This is useful when you want to create an Incentive metric that requires only slight modifications from an existing incentive metric.
Follow these steps:
The Contract Details-All Metrics page opens.
The Metric Details page opens.
The new incentive metric is added to the contract.
Note: An Incentive metric can be duplicated from any page in which it can be viewed by right-clicking on the incentive metric and selecting Duplicate.
CA Business Service Insight enables duplicating the incentive metric and converting it to a Price Item metric. Right-click on the desired incentive metric and select Duplicate and convert->Price Item.
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