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User Guide › Getting Started with CA Business Service Insight › Using Search Results Grids

Using Search Results Grids

The search result grid displays the search results in a column format. Grid settings and other actions can be performed using the Grid Setting button button. The following table describes the possible grid settings and actions that can be performed.

To

Do This

Set how many records are shown on a page
  • Click Grid Setting button.
  • Select General.
  • Select the desired amount from the Grid size drop-down.
  • Click OK.

     

Select what columns are shown
  • Click Grid Setting button.
  • Select Show/Hide columns.
  • Click Select All button to select all columns.
  • Click to clear all columns.
  • Check or clear individual check boxes to select or clear columns.
  • Click the up or down arrows to set the order of the columns that are shown.
  • Click OK.

     

Sort the search results
  • Click Grid Setting button.
  • Select Sort data.
  • Set the order by which the search results are shown.
  • Click OK.

-or-

On the Grid bar, click on the up or down arrows next to each column to sort accordingly.

 

Group data
  • Click Grid Setting button.
  • Select Group data.
  • Set the grouping order by which the search results are shown.
  • Click OK.

     

Save the grid layout
  • Click Grid Setting button.
  • Select Save grid layout.

     

Reset the grid layout to system defaults
  • Click Grid Setting button.
  • Select Reset grid layout. This option is only available when the grid layout was changed.

     

Export the search results to a CSV file
  • Click Grid Setting button.
  • Select Export data to CSV file.
  • Click on the link.
  • Click on the Save button.
  • Browse to the desired location and click Save.

     

Print the search results list
  • Click Grid Setting button.
  • Select Print-friendly view.
  • Click Print.