The CNP System availability should maintain the following levels:
|
Environment |
Weekdays |
Weekends |
|
Production |
99.9% |
98.9% |
|
Development |
90% |
NA |
|
Testing/QA |
No guarantee |
NA |
|
Network |
99.9% |
NA |
Suggested Solutions:
|
Metric |
CNP System Production Average During Weekdays |
|
Target |
99.9 |
|
Tracking period |
1 month |
|
Unit of measurement |
% |
|
Service |
CNP System production |
|
Service Domain |
Availability |
|
Domain category |
Application availability |
|
Timeslot |
weekdays |
|
Metric |
CNP System Production Average During Weekends |
|
Target |
98.9 |
|
Tracking period |
1 month |
|
Unit of measurement |
% |
|
Service |
CNP System production |
|
Service Domain |
Availability |
|
Domain category |
Application availability |
|
Timeslot |
weekends |
|
Metric |
CNP System Development Average During Weekdays |
|
Target |
90 |
|
Tracking period |
1 month |
|
Unit of measurement |
% |
|
Service |
CNP System development |
|
Service Domain |
Availability |
|
Domain category |
Application availability |
|
Timeslot |
weekdays |
|
Metric |
CNP System Testing/QA Average During Weekdays |
|
Target |
none |
|
Tracking period |
1 month |
|
Unit of measurement |
% |
|
Service |
CNP System testing Q/A |
|
Service Domain |
Availability |
|
Domain category |
Application availability |
|
Timeslot |
weekdays |
|
Metric |
CNP System Network Availability |
|
Target |
99.9 |
|
Tracking period |
1 month |
|
Unit of measurement |
% |
|
Service |
CNP System network |
|
Service Domain |
Availability |
|
Domain category |
Network availability |
|
Timeslot |
Always |
|
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All rights reserved.
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