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Implementation Guide › Implementation › Data Gathering (Data Source Expert) › How to Configure Adapters and Translations › Manual Translations

Manual Translations

Manual translations are required when the entity already exists within CA Business Service Insight. This may occur in a number of situations. For example, when a translation script to automatically create the resources from an external source has been run (but the translations could not be automated). Or when a data source has dubious entries and a resource has been defined twice in different ways (that is, Server001p and server001P). It could even be due to resources that were created manually.

To run a manual translation when the resource already exists:

  1. On the Design menu, click Translations, Translation entries.
  2. By default, all pending entries are displayed.
  3. Select the pending translation entry you want to translate by selecting the check box next to it.
  4. Click Translate.
  5. Choose the relevant entity (Resource, Event type, and so on) from the list. (If no items are shown in the list you may need to change the default search criteria in the box.)
  6. Select the Resource/Event Type from the displayed list of entities by clicking on the line containing the item. It stays highlighted when selected.
  7. Click Translate. The translation entry is now stored in the system.

To run a manual translation when the resource does NOT yet exist:

  1. On the Design menu, click Translation, Translation entries.
  2. By default, all pending entries are displayed.
  3. Select the pending translation entry you want to turn into an CA Business Service Insight resource and translate by selecting the check box next to it.
  4. Click Add & Translate.
  5. Ensure that the resource name is specified as you wish. You can also customize the Display Name field to change the way the resource appears on a report. If this resource should be managed as part of a 'Change Set', the specific change set should be specified here too.
  6. The Effective Date of the resource should be configured as the date at which this resource should be reportable from in the system. Note that the resource will NOT show up in reports earlier than the date specified here.
  7. Click the Details tab and select the following options for the resource association: Effective (true/false), Resource Type, Resource Group membership, Service and Contract association.
  8. Click Save & Translate. The resource is added to the resource service catalog and the translation entry is also now be stored in the system. Once the Pending Entries have all been dealt with you can check that the data loads into the system:
  9. Browse to the resources in CA Business Service Insight and check that the new resource has been created.
  10. Run the Adapter again.
  11. Check the rejected events file is empty, content and size.
  12. Check the send events file is empty, content and size.
  13. Check with the raw data tool that the Events that have been added to the raw data.