Review Prerequisites

Complete and verify the following items before you start upgrading the CA Automation Suite for Clouds Foundation:

Back up all user data, groups, and other related items.
Verify ASC_Security_GlobalDataset is checked in and closed.
To verify, open the CA Process Automation client that is configured with existing CA Automation Suite for Clouds. Navigate to Default Environment: Orchestrator. If ASC_Security_GlobalDataset is checked out and open, check in and close. If the data set is in the checked out state, upgrade can fail to update the data set.
Ensure that the latest patches are installed on the CA Service Catalog server.