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Upgrade from Release 1.6 SP01

In this scenario, you upgrade all products associated with CA Automation Suite for Clouds Base Configuration Release 1.6 SP01 first, and then the content. For information on upgrading the individual products, see the respective product documentation.

The following table provides the supported product version details of Release 1.6 SP01 and the current release:

Product Name

Supported Product Version for CA Automation Suite for Clouds Release 1.6 SP01

Supported Product Version for Release 1.7.1

CA Service Catalog

r12.7 with RO60036 (CP05) and RO60274 patches or r12.8 with RO58569 (CP01) and RO60273 patches

r12.8 CP03 with RO70135 and RO65483 patches

CA Process Automation

r4.0 SP1 CP02 or r4.1 SP1

r4.1 SP1 or r4.2 SP1

CA EEM

r8.4 or r12.0.7.57

r12.5 CR1

CA Server Automation

r12.8

r12.8.2

CA Business Intelligence

r3.3

r3.3

When you upgrade the content pack some services, service options group and forms are affected; in some cases report objects or plugins are modified.

Perform the following procedures to upgrade:

  1. Review the Prerequisites.
  2. Upgrade CA EEM.
  3. Upgrade CA Process Automation.
  4. Upgrade CA Server Automation.
  5. Upgrade CA Service Catalog.
  6. Apply CA Service Catalog Patches
  7. Upgrade Content.
  8. Post Upgrade Configuration.