Upgrade to the Current Release › Upgrade from Release 1.6 SP01 › Post Upgrade Configuration › Disable Default CA Service Catalog Rules

Disable Default CA Service Catalog Rules

If you are already using any of the following default CA Service Catalog rules in your environment, we recommend disabling them. Because, default rules create conflict with the CA Automation Suite for Clouds content whenever a request is raised. Additionally, if you have created custom actions for the default CA Service Catalog rules, add the actions again to the new set of rules.

Disable the following rules that are located under Request/Subscription item change:

• When Status is Submitted and Approval Process is driven by Workflow.
• When Status is Pending Approval and Requested By and Requested For users are different.
• When Status is Pending Approval.
• When Status is Fulfillment Canceled.
• When Reservation Request is Rejected.
• When Reservation Request is Approved.
• When Status is Pending Fulfillment.

Disable the following rules that are located under Request Pending action item change.

• When action is Canceled.
• When action is Delegated.
• When action is Returned.
• When action is Taken.
• When action is Transferred.
• When Fulfilled.
• When Pending Approval actions are Assigned.
• When Pending Approval actions are Assigned and Requested By and Requested For users are different.
• When Pending Fulfillment actions are Completed.
• When Status is Approved.
• When Status is Rejected.
• When Pending Fulfillment actions are Assigned.