System Information › Installation Considerations › Standard User and C:\Program Files

Standard User and C:\Program Files

With Windows Server 2008, standard users are prevented from writing to any files or folders under the "C:\Program Files" folder. The CA Automation Point installation program selects default directories to avoid placing user data under the "C:\Program Files" folder. If you override the default and place the user files folder under "C:\Program Files", such as in the folder "C:\Program Files\CA\CA Automation Point\UserData", Windows Server 2008 will block a standard user's write access to that data. Therefore, we cannot support the use of CA Automation Point on Windows Server 20008 using a standard user with its user files folder located under the "C:\Program Files" folder.

By default in Release 11.2, CA Automation Point used the "C:\Program Files\CA\Unicenter Automation Point\Site" folder for its user data. CA cannot support the following upgrade sequence because it will lead to the unsupported situation described previously.

1. Upgrade an existing installation of CA Automation Point Release 11.2 to Release 11.3 with its Site directory located under "C:\Program Files" on Windows Server 2003
2. Upgrade Windows Server 2003 to Windows Server 2008 on that machine

If you have upgraded CA Automation Point from Release 11.2 to Release 11.3 on Windows Server 2003 and you must upgrade Windows Server 2003 to Windows Server 2008 on that machine, we recommend that you perform the following steps:

1. Use Configuration Manager's "Manage Site Files" dialog to export your configuration settings.
2. Copy your exported data to a safe location
3. Uninstall CA Automation Point Release 11.2.
4. Upgrade Windows Server 2003 to Windows Server 2008.
5. Install CA Automation Point Release 11.3.
6. Import your previously saved configuration settings.