VOX6124

This message generates any of the following:

Program-name instance-number item-number RC= rc ERROR= error-text

Reason:

The program Program-name called a non-Notification Manager service, and it received return code rc and error message error-text.

Action:

See the description for the message, xxxnnnny, where xxx is any message prefix, nnnn is the return code, and y is the message suffix. Follow the provided instructions.

Program-name instance-number item-number RC= rc Error= Unable to write acknowledge message to AP Msg window.

Reason:

The Notification Manager program Program-name tried to send an acknowledgement to the CA Automation Point Merged Messages window, but it received return code rc from the ADDRESS AXC WTXC command.

Action:

See the description of the WTXC return code for more information.

Program-name instance-number item-number RC= rc Error= Unable to write acknowledge message to CA NSM.

Reason:

The Notification Manager program Program-name tried to send an acknowledgement to the CA NSM console, but it received return code rc from the ADDRESS TNG UNIWTO command.

Action:

See the description of the UNIWTO return code for more information.

Program-name instance-number item-number RC= rc Error= AXC Address environment not available.

Reason:

The Notification Manager program Program-name tried to use an ADDRESS AXC command, but it received return code rc from the command.

Action:

See the description of the AXC command return code for more information.

Program-name instance-number item-number RC= rc Error= TNG Address environment not available.

Reason:

The Notification Manager program Program-name tried to use an ADDRESS TNG command, but it received return code rc from the command.

Action:

See the description of the CA NSM command return code for more information.

Program-name instance-number item-number RC= 6088 Error= Incorrect number of args for subroutine-name call on line nnnn

Reason:

The specified subroutine was called with the incorrect number of arguments.

Action:

Contact CA Technical Support.

Program-name instance-number item-number RC= 6088 Error= No value found for parm NMFIND:parm-name

Reason:

Your Notification Manager voice groups are not configured properly.

Action:

Set up your voice groups using the Notification Voice Groups configuration utility, which is available from the CA Automation Point menu.

Program-name instance-number item-number RC= 6088 Error= The null terminator string came too soon for the NMANSWER group at index iiii

Reason:

Your Notification Manager voice groups are not configured properly.

Action:

Set up your voice groups using the Notification Voice Groups configuration utility, which is available from the CA Automation Point menu.

Program-name instance-number item-number RC= 6088 Error= The null terminator string is missing for the NMANSWER group at index iiii

Reason:

Your Notification Manager voice groups are not configured properly.

Action:

Set up your voice groups using the Notification Voice Groups configuration utility, which is available from the CA Automation Point menu.

Program-name instance-number item-number RC= 6088 Error= Unable to get name of Engine on local system.

Reason:

Your VOX client is not configured properly.

Action:

Use the CA Automation Point Configuration Manager to configure your VOX client and notification server.

Program-name instance-number item-number RC= 6088 Error= error-code error-message

Reason:

Program Program-name called a non-Notification Manager service, and it received return code error-code and error message error-message.

Action:

See the description for the message, xxxnnnny, where xxx is any message prefix, nnnn is the return code, and y is the message suffix. Follow the provided instructions.

Program-name instance-number item-number RC= 6171 Error= error-text

Reason:

The value of one or more user-supplied parameters is incorrect. The error-text explains the problem.

Action:

Specify a valid value.

Program-name instance-number item-number RC= 6172 Error= error-text

Reason:

The Notification Manager method Program-name failed. The error-text explains the problem. A dump is sent to ASOTRACE.LOG.

Action:

Contact CA Technical Support and, if requested to do so, send in the ASOTRACE log files.

Program-name instance-number item-number RC= 6173 Error= error-text

Reason:

Notification Manager called someone, but the call returned “Positive voice detection failed.” The error-text explains the problem. The call is considered to be a failure.

Action:

Determine whether there is a problem with your phone system.

Program-name instance-number item-number RC= 6174 Error= error-text

Reason:

You specified invalid parameters or too few parameters. The error-text explains the problem.

Action:

Correct the parameters.

Program-name instance-number item-number RC= 6175 Error= error-text

Reason:

Notification Manager successfully contacted someone, but the person did not respond to its queries. The error-text explains the problem.

Action:

Check your phone system.

Program-name instance-number item-number RC= 6176 Error= error-text

Reason:

Notification Manager successfully contacted someone, but the person did not respond correctly to its queries. The error-text explains the problem.

Reason:

Speak to the person that Notification Manager contacted to determine why the person responded incorrectly.

Program-name instance-number item-number RC= 6177 Error= error-text

Reason:

The user pressed the Ctrl-Break key combination in an attempt to stop the current notification request.

Action:

Avoid pressing this key combination.

Program-name instance-number item-number RC= 6178 Error= error-text

Reason:

One or more methods were performed, but the methods failed to contact someone. The error-text explains the problem.

Action:

Change the time block definitions.

Program-name instance-number item-number RC= 6179 Error= error-text

Reason:

No methods were performed due to the way the time blocks were specified. For example, if a contact method is not specified for Joe from 5 p.m. to 6 p.m. and Notification Manager tries to contact him during that time, it will not perform any methods. The error-text explains the problem.

Action:

Change the time block definitions.