Using Notification Services › Example VOX Environment Applications › Outbound Voice Notification with Input from Caller › How It Works

How It Works

Typically, an outbound voice notification with input from a caller application involves the VOX environment making a phone call and retrieving user data from the connecting caller (in the form of DTMF tones). Depending on the data received, the application then takes any appropriate action or responds based upon the user's request.

An example of an outbound notification program could be calling support personnel and requesting what action should be taken when a product at a specific site needs to be recycled.