Using Notification Services › Example VOX Environment Applications › Outbound Voice Notification with Input from Caller › VOX Commands Used

VOX Commands Used

When coding a VOX environment application, use the following ADDRESS VOX commands:

CALLPLAY

Initiates the phone call and automatically play a voice file or words from a word library as soon as the caller picks up the phone. The advantage of using CALLPLAY instead of CALL then PLAY is that the VOX environment automatically loads the voice message segment to play prior to making the phone call, thereby improving performance during initiation of the call.

GETCHANNEL

Obtains an available channel using a hard-coded channel number or retrieving a channel from a group.

GETDIGITS

Obtains user's DTMF tones, assuming the voice message segment played with CALLPLAY has prompted the user appropriately.

PLAYGETDIGITS

Obtains subsequent DTMF tones by first prompting the user with a voice message segment. PLAYGETDIGITS is recommended over using PLAY then GETDIGITS, because it facilitates an improved reading and maintenance of your application.

RELEASECHANNEL

Releases the channel used by the phone call, making it available again.

VERIFYUSER

Verifies the caller as a valid user of the application.