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Troubleshooting the Dialogic Product System Service

If you have problems starting the Dialogic product System Service, you may need to reconfigure the device properties.

To reconfigure the device properties

  1. From the Start menu, select Programs, Dialogic System Release, Configuration Manager - DCM.

    The Dialogic Configuration Manager dialog appears.

  2. Highlight the device you want to reconfigure.
  3. From the Device menu, choose Configure Device.

    The Dialogic Configuration Manager — Properties dialog displays.

  4. Make the appropriate changes.
  5. Click OK to save your changes.
  6. From the System menu, choose Start System. (You can also do this by clicking the green arrow on the tool bar.)

Note: The parameter you change depends on the model of card you are using and the reason for failure. To see errors associated with the Dialogic product System Service, see the Event Viewer System Log.