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Using Notification Services › Configuring the Dialogic Voice Card › Installing the Dialogic Software

Installing the Dialogic Software

To install the Dialogic software from your CA Automation Point DVD

  1. Start the Dialogic Voice Card Driver installation program from the Configuration Manager main window.
  2. Choose Expert Interface, Notification Services, Voice, Voice Card Driver.
  3. Insert the CA Automation Point DVD #2.
  4. Specify the root directory of your DVD drive. For example, if your DVD drive is the D: drive, you would specify the following: 
    D:\
  5. Click OK.

    The Welcome to Setup window displays.

  6. Continue with the Dialogic installation program until the Select Components dialog is displayed.
  7. On the Select Components dialog, select at least the Core Runtime Package for installation.

    This option includes the device drivers that CA Automation Point needs to run its voice feature.

  8. During the voice card driver installation, you may see a dialog called Found New Hardware Wizard. If this dialog displays, click Cancel to close the window.
  9. During installation, you may see one of the following dialogs:

    These dialogs warn you that these voice card drivers have not been digitally signed. Click Yes or Install to continue with the installation process.

  10. On the Setup Complete dialog, choose to reboot now by clicking Yes, then click Finish.
  11. After you reboot the server, you must configure the voice card for automatic startup using the Dialogic Configuration Manager (DCM) application. You can launch this application by selecting Start, Programs, Dialogic System Release, Configuration Manager - DCM.

    The Dialogic Configuration Manager dialog displays.

  12. On the Dialogic Configuration Manager dialog, select Settings, System/Device Autostart, Start System.

    This option automatically starts the voice card drivers when the server is rebooted.

  13. Reboot the server before configuring the voice card for use with CA Automation Point.

Note: You may see several pop-up dialogs during this process. Click OK on these dialogs to continue the configuration process.