CA RiskMinder Administration Guide › Managing Users › Deleting Users

Deleting Users

User information in RiskMinder includes personal information (first name, middle name, last name, email address, and telephone number), credentials, and accounts. When you delete a user from Administration Console, the credential and account information must also be deleted along with the personal information. RiskMinder supports the cascaded user deletion feature by which all credential, account, and risk-related information for a user is also deleted when the user is deleted.

If you create a new user with the same name as a previously deleted user, then the new user does not automatically assume the privileges of the previously deleted user. If you need to duplicate a deleted user, then you must manually re-create all privileges.

Note: To delete a user, you must ensure that you have the appropriate privileges and scope. The MA can delete any user, while the GAs can delete all users (including other GAs), except the MA account, within their scope. The OAs and UAs can delete all users in their purview.

To delete a user:

1. Ensure that you are logged in with the required privileges to delete the user.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Enter the partial or complete information of the user you want to delete and click Search.

   You can also click the Advanced Search link to search for users based on their status (active, inactive, or initial) or their roles (User).

   The Search Results page appears, with all the matches for the specified criteria.

5. Select one or more users you want to delete.
6. Click Delete.

   Note: After you delete a user, the user information is deleted from the database. However, the user history is archived for billing purposes.