CA RiskMinder Administration Guide › Managing Users › Activating Users

Activating Users

You might need to activate a deactivated user. For example, you might deactivate an administrator if the administrator is on long vacation. This helps to prevent unauthorized access to that administrator’s information.

You cannot search directly for deactivated users by specifying the search criteria and clicking the Search button on the Search Users and Administrators page. You must perform an Advanced Search for such users and use the Inactive option in the Current Users section to search.

Note: To activate a user, you must ensure that you have the appropriate privileges and scope. The MA can activate any user, while the GAs can activate all users within their scope. The OAs and UAs can activate all users in their purview.

To activate a locked-out user:

1. Ensure that you are logged in with the required privileges to activate the user.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Click the Advanced Search link to search for Current Users based on their status (active or inactive).

   The Advanced Search page appears.

5. Enter the partial or complete information of the user in User Details section.
6. In the User Status section, for Current Users, select the Inactive and Initial options to search for all inactive or initial users.
7. Click Search to display the list of all users matching the search criteria.
8. Select the users you want to activate.
9. Click Activate to activate the user.