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Viewing the Status of the Bulk Data Upload Request

To view the status of the bulk data upload request:

  1. Ensure that you are logged in with the required privileges and scope to perform this operation.
  2. Activate the Organizations tab.
  3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
  4. Enter the complete or partial information of the organization you want to search and click Search.

    A list of organizations matching the search criteria appears.

  5. Select the organization for which you want to view the status of the bulk upload request.
  6. Under the Basic Organization Information section, click the View Bulk Requests link to display the Search Bulk Requests page.
  7. In the Search Bulk Requests page:
    1. Enter the Request ID that you noted down earlier in Step 10 in "Uploading Users and User Accounts in Bulk".

      or

    2. Select a Status based on which you want to view the bulk request.

      or

    3. Select an Operation, depending on whether you want to view Upload Users or Upload User Accounts requests.
  8. Click Search to display the table.
  9. In case of failure, click the Request ID link to get more information on the bulk request.
  10. Click the No. of failed operations link to view the reason why the operation failed.

In the case of failed operations for a request, the Export Failures button is enabled. Click Export Failures to export all the failed operations to a csv file. You can then correct the errors in the exported file, and resubmit the file for bulk upload.