CA RiskMinder Administration Guide › Managing Organizations › Refreshing Organization Cache

Refreshing Organization Cache

Organization configurations that do not refer to the global configuration, such as attribute encryption set, localization configuration, and email and telephone types are cached at the organization level. When you make changes to these configurations at the organization level, you must refresh the organization cache for the changes to take effect.

Note: The MA can refresh the cache of all organizations. The GA and OA can refresh the cache of all organizations within their scope.

To refresh the organization cache:

1. Ensure that you are logged in with the required privileges and scope to refresh the organization cache.
2. Activate the Organizations tab.
3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
4. Enter the complete or partial information of the organization you want to search and click Search.

   A list of organizations matching the search criteria appears.

5. Select the organizations whose cache you want to refresh.
6. Click Refresh Cache.
7. Click OK in the dialog box to confirm your cache refresh request.

   A message with a Request ID for the current cache refresh request is displayed. You can check the status of your cache refresh request by clicking the Check Cache Refresh Status link and selecting this Request ID.

Note: Refreshing the cache of one organization does not affect the response time of transactions going on at that time for other organizations.