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View Incidents by Network, Server, or Application

The management console opens a Network or Server incident when the corresponding threshold for a Network, Server, or Combined metric is exceeded during a 5-minute interval. For example, if the threshold for Data Transfer Time is exceeded, the management console can create a Network or Server incident for the application.

Follow these steps:

  1. Click the Incidents page to display a list of incidents.
  2. To view incidents of interest:
    1. Select an option in the Show Me menu to display corresponding incidents.
    2. Click Settings to specify additional filter criteria for the incidents you want, such as a particular timeframe or network.
    3. Filter the list of incidents by choosing from following options:
      Incident State

      Specifies the incident state or states you want.

      Minimum Severity for

      Specifies the minimum incident severity you want and the minimum amount of time that the incident condition must persist. Note that Unavailable is the highest severity.

      View By

      Specifies display options for the list of incidents.