An incident is an information record that the management console creates when it detects performance that meets or exceeds defined thresholds. You might need to analyze incidents to determine the event that caused the metric to rise. The management console reports incidents by assigned case numbers in the Incidents page.
If the management console is registered with the CA PC or the CA NPC, the management console synchronizes its incident status with events in the CA PC or CA NPC.
The management console stores incident records for as long as you have configured 5-minute data to store.
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