Previous Topic: Failed to Remove Portions of the Previous Installation


Database Health Check Failed

If the upgrade program does not complete and the “Database Health Check Failed” message appears, follow these instructions:

  1. To help us quickly correct the problem, take a screen shot of the error and note the table causing the issue.
  2. Log into CA Support Online and search for “MySQL database corruption.” Follow the instructions in the resulting solution article to repair the table noted in the screen shot.
  3. Run the upgrade program again.